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Customer Relations Handler
This job has expired, and cannot be applied for.
- Posted By: Employment Specialists Ltd
- Address:
- Contact: 01473 344950
- Date Posted: 7th Jul 2008
- Salary: £20,000 - £22,000
- Location: Colchester
- Reference Code:
- Views Since Posting: 8
- Full Description:
Working as part of a busy Customer Relations department you will manage incoming High Net Worth Complaints to closure through independent investigations.
Working to FSA deadlines and procedures you will communicate with parties involved effectively resolving the complaints.
This is an organisation that truly highly values their customers and you would be expected to take a very positive and proactive approach to quickly resolving their issues satisfactorily. Above all you would want to ensure their experience of the organisation and its reputation is enhanced by everything you do for them.
The successful candidate will join this fast growing organisation and will be encouraged to grow with the team.
To be considered for this high profile opportunity you will need:
- Previous complaint handling experience.
- Excellent customer service skills.
- Confident negotiation skills.
- Ability to effectively manage workload independently.
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