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Complaints Manager
This job has expired, and cannot be applied for.
- Posted By: Employment Specialists Ltd
- Address:
- Contact: 01473 344950
- Date Posted: 7th Jul 2008
- Salary: £20,000 - £25,000
- Location: Colchester
- Reference Code:
- Views Since Posting: 10
- Full Description:
Working in a professional environment you will manage FSA level Complaints through to amicable settlement.
Working in line with FSA regulations you will deal with High Net Worth Client Complaints investigating the surrounding circumstances.
This is an organisation that truly highly values their customers and you would be expected to take a very positve and proactive approach to quickly resolving their issues satisfactorily. Above all you would want to ensure their experience of the organisation and it's reputation is enhanced by everything you do for them.
To be considered for this high profile opportunity you will need:
- Previous FSA complaints handling experience.
- Superior customer service skills
- Ability to work independently or as part of a team.
- Exceptional verbal and written communication skills.
- Ability to work to tight deadlines.
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