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Claims Technician/manager

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Posted By: Brook Street - Chelmsford
Address:
- 1 Tindal Square
- Chelmsford
- CM1 1EH
Contact: 01245 493533
Date Posted: 29th Oct 2008
Salary: £17,000-£20,000
Location: Chelmsford (Centre)
Reference Code: CLM/125008
Views Since Posting: 111
Full Description:

We have a new and exciting opportunity to join our Chelmsford based client within a varied opportunity as a Claims Manager

So if you are looking to take the next step in your career or have experience within the Insurance sector this could be the role for you!!!

Purpose of the role:

To manage new and existing claims for allocated clients

Key duties & responsibilities:

To manage a portfolio of property and liability claims
Negotiating, settling and determining policy liability from cradle to grave on behalf of allocated Housing Associations, up to delegated authority limit of £25,000

Liasing with insurers on cases involving injuries and that exceed limit
Effectively managing portfolio to ensure SLA`s are adhered to, FSA Guidelines complied with and accurate reserves are recorded to ensure information is up to date and accurate.

Dealing with telephone enquiries on policy cover and providing assistance to leaseholder/tenants/shared owners and Housing associations.

Liasing with Housing Associations to keep them advised of claims progression.

Writing reports on claims received, analysis of trends identified to assist the Account Directors in managing the clients expectations at renewals and risk assessment.

Technical knowledge required: Preferably 1-2 years experience in a customer service environment with knowledge of both/either/or property/ liability property claims.

Key continuous required:

Excellent communication skills
Effective organisational skills
Team work
PC skills- Word and Excel and MS office
Customer service
ability to identify and adapt to continuous improvement
Good knowledge of insurance principals, policy cover and claims handling skills.

This an excellent opportunity for a candidate who is seeking their 2nd opportunity within this industry sector.

Benefits include: 20days holiday rising by 1 per year to a max of 25days, Death in service, Pension and medical opt in or out

For more information regarding this excellent opportunity please contact the branch for more information.